Last updated: 11 August 2026
A real person answers. LNC Pro Suite™ is operated by EICCIO Technologies LLC, a Wyoming limited liability company, with its software and customer operations team in Guyana. Support is offered in English, Spanish, Portuguese, French and Dutch.
Anything to do with your account, your booking page, billing or a problem you have hit.
Call during support hours. Outside them, leave a message and we will call you back.
Joining the founding cohort, pricing questions, or a demo for your salon.
| What you send | When you hear back |
|---|---|
| Support email or voicemail | Within one business day. Most are answered the same day. |
| Your salon cannot take bookings or process a sale | Treated as urgent and picked up the same business day. |
| Billing question or refund request | Replied to within one business day, resolved within five business days of agreeing it. |
| Data-protection request under our Privacy Policy | Acknowledged within one business day and answered within 30 days. |
Support hours: Monday to Friday, 09:00 to 17:00 Guyana time (UTC−4), excluding Guyanese public holidays.
Correspondence, notices under the Terms of Service, and anything requiring a postal address:
EICCIO Technologies LLCEICCIO Technologies LLC is a limited liability company organised under the laws of the State of Wyoming. LNC Pro Suite is built and supported by our team in Guyana.
Two things speed up almost every answer: the name of your salon as it appears in your account, and, where something went wrong, roughly when it happened. That is usually enough for us to find it in the record and tell you what occurred.
For a billing question, add the date and amount of the charge. For a refund, see the Refund and Cancellation Policy first, which sets out what we refund and how quickly.